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Legal Policies
Terms of Service
Last Updated: May 23, 2026
1. Acceptance of Terms
By accessing or using the ThreatScope website, scanning services, and dashboard (collectively, "the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our platform.
2. Authorization & Permitted Use
ThreatScope is a security auditing tool. You represent and warrant that you are the sole owner of any domain name or target URL you input into the Service, or that you have received explicit, written permission from the owner to conduct security scans on that domain. Unauthorized scanning of third-party domains is strictly prohibited and may violate local and international cyber laws.
3. Account Security
To use our core features, you must sign up for an account via email or Google OAuth. You are solely responsible for maintaining the confidentiality of your credentials and all activities occurring under your account.
4. Scan Credits & Payments
Running scan assessments requires scan credits. These credits can be acquired through card purchases processed securely by our partner gateways (Dodo Payments/Stripe). All credit balances and transaction histories are associated strictly with your registered email.
5. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. Security scans provide automated checks on headers, cookies, CORS, and SSL profiles. They do not constitute a complete security audit, and we do not guarantee that your website is entirely secure or immune to attacks even if a score of 100/100 is achieved.
6. Limitation of Liability
In no event shall ThreatScope, its directors, or employees be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our service, or from scan performance effects on target servers.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. You agree that any dispute arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
Privacy Policy
Last Updated: May 23, 2026
1. Information We Collect
We collect personal information to provide and improve our platform services. This includes:
Account Data: Name, email address, and profile picture retrieved via secure Google OAuth sign-in or standard signup fields.
Billing Information: Transaction identifiers, order details, and credit package acquisitions. All actual payment processing is carried out by secure gateways (Dodo Payments/Stripe). We do not store raw card numbers, expiry dates, or banking passwords.
Scan Logs: Target domain names, vulnerability risk grades, timestamps, and findings generated during security assessments.
2. How We Use Your Data
Your data is processed to:
Authenticate your identity and manage active user sessions.
Operate security scanners, deduce scan credit balances, and show personal assessment histories.
Troubleshoot platform errors, enforce credit limits, and prevent abusive or malicious scans of internal servers.
Send receipts, transaction notifications, and respond to support enquiries.
3. Data Sharing & Security
We do not sell, trade, or rent user data to third parties. We share data only with trusted infrastructure providers (like Render for hosting, Supabase/PostgreSQL for database caching, and payment partners) strictly to provide the platform. We employ standard modern hashing (bcrypt), TLS encryption, and secure tokens to guard stored data.
4. Cookies
We use session cookies and local storage tokens (`ts_token`) to preserve your authentication state and preferences. We do not use cookies for tracking across third-party websites.
5. User Rights & Data Deletion
You have full authority to access your profile, inspect scan histories, and request the complete deletion of your account. To erase your profile and records permanently, please contact our support desk at support@threatscope.io. We will process your deletion request within 48 hours.
Refund & Cancellation Policy
Last Updated: May 23, 2026
CRITICAL NOTICE: All transactions are final. There are absolutely no refunds, exchanges, or reversals once scan credits have been successfully added/credited to your account balance.
1. Digital Assets Policy
ThreatScope utilizes a digital scan credit model. When you purchase single scan credits, subscription plans, or multi-credit packs, the credits are instantly credited and added to your account balance. Because these digital assets are provisioned immediately upon successful payment confirmation, all sales are strictly final.
2. Strict No-Refund Rule
Under no circumstances do we offer refunds, cancellations, or exchanges after credits have been added to your account balance. Specifically:
Loaded/Added Balance: Once payment succeeds and credits are added/credited into your account balance, they are completely non-refundable and non-exchangeable. Loaded balances cannot be converted back into cash, fiat, or original payment methods.
Initiated Scans: Initiating website scans consumes scan credits in real-time. This commits active security scanning assets and background testing instances immediately, which represents non-recoverable operational infrastructure costs.
Subscription Packages: Monthly subscription packages can be cancelled at any time through your dashboard profile settings. Cancellation prevents future renewal charges. However, no refunds (pro-rated or otherwise) will be issued for any unused scan credits or remaining active days within your current billing cycle.
3. Account Issues & Billing Disputes
If you experience any technical delivery failures (e.g. payment was charged successfully but credits were not added to your balance), please reach out directly to our billing support desk at yuvrajprasingh789@gmail.com with your transaction reference number and registered account email. Our technical team will investigate and credit your account manually within 24 hours of validation.
Contact Us
ThreatScope Support Desk
We are dedicated to providing responsive technical support and answering any questions regarding scan results, credits, billing, or security policy issues. Please feel free to reach out using any of the channels below: